Inside Sales Representative

Overview:

Partner in Publishing is hiring 3 full time inside sales executives to support our expanding business. We have built a great culture and would prefer these inside sales reps join us in our Glastonbury CT office but we make exceptions for Rock Stars.  We are looking for a talented and competitive Inside Sales Representative that thrives in a quick sales cycle environment.  The successful candidate will play a fundamental role in achieving our ambitious customer acquisition and revenue growth objectives for our clients. You must be comfortable making dozens of calls per day, working with channel partners, generating interest, qualifying prospects and closing sales.

Essential Responsibilities:

  • Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails
  • Understand customer needs and requirements
  • Route qualified opportunities to the appropriate sales executives for further development and closure
  • Close sales and achieve quarterly quotas
  • Research accounts, identify key players and generate interest
  • Maintain and expand your database of prospects within your assigned territory
  • Team with channel partners to build pipeline and close deals
  • Perform effective online demos to prospects

Requirements:

  • Proven inside sales experience
  • Track record of over-achieving quota
  • Strong phone presence and experience dialing dozens of calls per day
  • Proficient with corporate productivity and web presentation tools
  • Experience working with Salesforce.com or similar CRM
  • Excellent verbal and written communications skills
  • Strong listening and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively
  • BA/BS degree or equivalent

To apply, please submit resume and cover letter to Kevin O’Sullivan, kevin@partnerinpublishing.com

Technical Support Specialist – Glastonbury, CT

 

PIP is currently looking to add more technology loving enthusiasts to its Wizard Tech Team.  The ideal candidate is friendly, innovative, well versed in all things pop-culture, and excited to join a high-performing team providing exceptional customer service over the phone to current and future customers.

 

If You Love…

  • Advances in technology and learning about new products
  • Slytherin, because it’s the only house worth joining
  • Having conversations with people you don’t know and being their own personal technology Batman
  • Star Wars, LOTR and GOT (crucial if you wish to have a conversation with one of your colleagues)
  • Learning new things and finding creative ways to solve problems
  • Fast-paced work environments (in fact you thrive in them)

What PIP Wizards Do.. 

  • Provide exceptional customer service and problem solving by responding to all inbound calls
  • Assist customers with new and existing accounts, website navigation and understanding why they can’t use IE
  • Be an active listener who can show empathy and patience in a non-scripted environment
  • Communicate information to a variety of non-technical and technical customers
  • Resolve customer inquiries, such as “why isn’t IE working?”
  • Work in a fast paced, high volume, changing environment
  • Learn and strive to gain new knowledge about product and service changes
  • Work together as a team and have a flexible work schedule
  • Provide technical assistance with web based courses on PC and Mac

All interested candidates should email a resume and brief introduction to Amber Conti, amber@partnerinpublishing.com